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Return to shopPrivacy Policy
1. Introduction
At road2chill.com we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit Road2Chill.com or make a purchase. By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect personal information to improve our services and process your orders. This includes:
a) Information You Provide
- Name, email address, phone number
- Shipping and billing address
- Payment details (processed securely by third-party payment providers)
- Any communication or inquiries you send to us
b) Information Collected Automatically
- IP address, browser type, and operating system
- Website usage data (pages visited, time spent, interactions)
- Cookies and tracking technologies (see Section 6)
3. How We Use Your Information
We use your personal data for the following purposes:
Order Processing: To fulfill and manage purchases, payments, and deliveries.
Customer Support: To respond to inquiries and provide assistance.
Marketing & Communication: To send promotional emails, offers, or updates (with your consent).
Security & Fraud Prevention: To protect against unauthorized activities or security risks.
Analytics & Improvements: To optimize website performance and enhance user experience.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with trusted third parties in the following cases:
Payment Processors: To securely handle transactions (credit cards, paypal)
Shipping Partners: To deliver your orders (Printful.com).
Legal Compliance: If required by law, court order, or governmental request.
5. Data Retention & Security
- We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.
- Our website uses SSL encryption to protect sensitive information.
- We implement strict security measures to prevent unauthorized access, disclosure, or misuse.
6. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. These may include:
Essential Cookies: Required for core website functionality.
Performance Cookies: Help improve website speed and responsiveness.
Marketing Cookies: Used for personalized ads and promotions (with your consent).
You can manage cookie preferences in your browser settings.
7. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
Access & Correction: You can request a copy of your data or update inaccurate information.
Deletion: You can ask us to delete your personal data (unless legally required to retain it).
Marketing Preferences: You can opt-out of promotional emails at any time by clicking “Unsubscribe.”
Data Portability: You can request your data in a structured format.
To exercise these rights, contact us at contact@road2chill.com.
8. Third-Party Links & Services
Our website may contain links to third-party websites (e.g., social media, external stores). We are not responsible for their privacy practices. Please review their policies before providing personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated revision date. Your continued use of our website constitutes acceptance of the changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- contact@road2chill.com
- 1 allée de la Coopérative 74100 Annemasse FRANCE